The Emperor's New Clothes
Many years ago there was an Emperor so exceedingly fond of new clothes that he spent all his money on being well dressed. He cared nothing about reviewing his soldiers, going to the theatre, or going for a ride in his carriage, except to show off his new clothes. He had a coat for every hour of the day, and instead of saying, as one might, about any other ruler, "The King's in council," here they always said. "The Emperor's in his dressing room."
In the great city where he lived, life was always gay. Every day many strangers came to town, and among them one day came two swindlers. They let it be known they were weavers, and they said they could weave the most magnificent fabrics imaginable. Not only were their colors and patterns uncommonly fine, but clothes made of this cloth had a wonderful way of becoming invisible to anyone who was unfit for his office, or who was unusually stupid.
"Those would be just the clothes for me," thought the Emperor. "If I wore them I would be able to discover which men in my empire are unfit for their posts. And I could tell the wise men from the fools. Yes, I certainly must get some of the stuff woven for me right away." He paid the two swindlers a large sum of money to start work at once.
They set up two looms and pretended to weave, though there was nothing on the looms. All the finest silk and the purest old thread which they demanded went into their traveling bags, while they worked the empty looms far into the night.
"I'd like to know how those weavers are getting on with the cloth," the Emperor thought, but he felt slightly uncomfortable when he remembered that those who were unfit for their position would not be able to see the fabric. It couldn't have been that he doubted himself, yet he thought he'd rather send someone else to see how things were going. The whole town knew about the cloth's peculiar power, and all were impatient to find out how stupid their neighbors were.
"I'll send my honest old minister to the weavers," the Emperor decided. "He'll be the best one to tell me how the material looks, for he's a sensible man and no one does his duty better."
So the honest old minister went to the room where the two swindlers sat working away at their empty looms.
"Heaven help me," he thought as his eyes flew wide open, "I can't see anything at all". But he did not say so.
Both the swindlers begged him to be so kind as to come near to approve the excellent pattern, the beautiful colors. They pointed to the empty looms, and the poor old minister stared as hard as he dared. He couldn't see anything, because there was nothing to see. "Heaven have mercy," he thought. "Can it be that I'm a fool? I'd have never guessed it, and not a soul must know. Am I unfit to be the minister? It would never do to let on that I can't see the cloth."
"Don't hesitate to tell us what you think of it," said one of the weavers.
"Oh, it's beautiful -it's enchanting." The old minister peered through his spectacles. "Such a pattern, what colors!" I'll be sure to tell the Emperor how delighted I am with it."
"We're pleased to hear that," the swindlers said. They proceeded to name all the colors and to explain the intricate pattern. The old minister paid the closest attention, so that he could tell it all to the Emperor. And so he did.
The swindlers at once asked for more money, more silk and gold thread, to get on with the weaving. But it all went into their pockets. Not a thread went into the looms, though they worked at their weaving as hard as ever.
The Emperor presently sent another trustworthy official to see how the work progressed and how soon it would be ready. The same thing happened to him that had happened to the minister. He looked and he looked, but as there was nothing to see in the looms he couldn't see anything.
"Isn't it a beautiful piece of goods?" the swindlers asked him, as they displayed and described their imaginary pattern.
"I know I'm not stupid," the man thought, "so it must be that I'm unworthy of my good office. That's strange. I mustn't let anyone find it out, though." So he praised the material he did not see. He declared he was delighted with the beautiful colors and the exquisite pattern. To the Emperor he said, "It held me spellbound."
All the town was talking of this splendid cloth, and the Emperor wanted to see it for himself while it was still in the looms. Attended by a band of chosen men, among whom were his two old trusted officials-the ones who had been to the weavers-he set out to see the two swindlers. He found them weaving with might and main, but without a thread in their looms.
"Magnificent," said the two officials already duped. "Just look, Your Majesty, what colors! What a design!" They pointed to the empty looms, each supposing that the others could see the stuff.
"What's this?" thought the Emperor. "I can't see anything. This is terrible!
Am I a fool? Am I unfit to be the Emperor? What a thing to happen to me of all people! - Oh! It's very pretty," he said. "It has my highest approval." And he nodded approbation at the empty loom. Nothing could make him say that he couldn't see anything.
His whole retinue stared and stared. One saw no more than another, but they all joined the Emperor in exclaiming, "Oh! It's very pretty," and they advised him to wear clothes made of this wonderful cloth especially for the great procession he was soon to lead. "Magnificent! Excellent! Unsurpassed!" were bandied from mouth to mouth, and everyone did his best to seem well pleased. The Emperor gave each of the swindlers a cross to wear in his buttonhole, and the title of "Sir Weaver."
Before the procession the swindlers sat up all night and burned more than six candles, to show how busy they were finishing the Emperor's new clothes. They pretended to take the cloth off the loom. They made cuts in the air with huge scissors. And at last they said, "Now the Emperor's new clothes are ready for him."
Then the Emperor himself came with his noblest noblemen, and the swindlers each raised an arm as if they were holding something. They said, "These are the trousers, here's the coat, and this is the mantle," naming each garment. "All of them are as light as a spider web. One would almost think he had nothing on, but that's what makes them so fine."
"Exactly," all the noblemen agreed, though they could see nothing, for there was nothing to see.
"If Your Imperial Majesty will condescend to take your clothes off," said the swindlers, "we will help you on with your new ones here in front of the long mirror."
The Emperor undressed, and the swindlers pretended to put his new clothes on him, one garment after another. They took him around the waist and seemed to be fastening something - that was his train-as the Emperor turned round and round before the looking glass.
"How well Your Majesty's new clothes look. Aren't they becoming!" He heard on all sides, "That pattern, so perfect! Those colors, so suitable! It is a magnificent outfit."
Then the minister of public processions announced: "Your Majesty's canopy is waiting outside."
"Well, I'm supposed to be ready," the Emperor said, and turned again for one last look in the mirror. "It is a remarkable fit, isn't it?" He seemed to regard his costume with the greatest interest.
The noblemen who were to carry his train stooped low and reached for the floor as if they were picking up his mantle. Then they pretended to lift and hold it high. They didn't dare admit they had nothing to hold.
So off went the Emperor in procession under his splendid canopy. Everyone in the streets and the windows said, "Oh, how fine are the Emperor's new clothes! Don't they fit him to perfection? And see his long train!" Nobody would confess that he couldn't see anything, for that would prove him either unfit for his position, or a fool. No costume the Emperor had worn before was ever such a complete success.
"But he hasn't got anything on," a little child said.
"Did you ever hear such innocent prattle?" said its father. And one person whispered to another what the child had said, "He hasn't anything on. A child says he hasn't anything on."
"But he hasn't got anything on!" the whole town cried out at last.
The Emperor shivered, for he suspected they were right. But he thought, "This procession has got to go on." So he walked more proudly than ever, as his noblemen held high the train that wasn't there at all.
Moral of the story--if someone tells you and shows you what they are, believe them.
Especially when they do it over and over and over.
Song of the Week: Two songs, since I didn't post anything last week:
What so Never the Dance, Parts 1 & 2--Houseguests. Try to get that five note refrain out of your head afterward.
Mr. B.K.--Ronnie Earl & the Broadcasters
Here's part 11 (and 12) of Tougher Than the Rest:
Danny adjusted quickly and capitalized on his seven
years of experience at Motronics selling stereo equipment. Within a few weeks
he climbed near the top of the sales charts. Danny’s friend Dale Kroger, a
top-notch manufacturers rep from Buffalo, had begged Danny to get into sales
for years. Danny’s knee-jerk reaction
was typically misinformed. “Aren’t all salesmen crooks?” he asked Dale.
“Yeah, the bad ones are, but they
don’t last,” Dale said. “The good ones last, cause sales is mostly listening.
Learn your product, then just listen, look for the cues, and make the sale. You
have to be honest, or you’ll wash out.” That was some of the best advice Danny
ever got, and it served him well for years, in sales and in life. He settled in
at Sounds Great for, he hoped, the long haul.
1982: Danny Hits the Big Time
Mark Longley called Danny one
evening, just a couple months into his gig at Sounds Great. After just a few
pleasantries, Mark got to the purpose of the call. “Danny, the people from
Atari are coming in to Motronics tomorrow. They want to start a national
product merchandising program and are looking to hire someone to cover Upstate
New York. I told them about you. I think you’d be great for the job. They want
to interview you. Can you come in?”
(Note: there is currently,
forty-plus years later, still a company called Atari; they share only the name
and are many companies removed from the videogame juggernaut.)
Atari? How could he say “no”?
He didn’t. Danny practically sputtered out his answer, “Well, yeah, are you
kidding?” He was stunned, and excited. Atari was the hottest company in the
world, almost literally; at that time, in the fall of ’81, they were the
fastest growing company in U.S. history. Danny never read the business pages
but even he knew they were a juggernaut. Atari dominated the fledgling
video game industry with their 2600 game console and interchangeable game
cartridges. There weren’t many people who didn’t know about “Space Invaders” or
“Asteroids.”
The
next day, Danny met with Ed Perlmutter, the regional national sales manager,
and Paul McGee, the head of the new product merchandiser division. Danny sat
opposite the two intimidating men in his new sports coat and borrowed tie. McGee, effervescent and animated, asked Danny
about his background and sales experience. “Are you a good closer?” McGee asked
him.
In sales, if you’re a closer,
you can convince the customer to buy, or “close” the deal. Unfortunately, Danny
had never even heard the term and muffed the answer, but McGee didn’t seem to
care. Even though Danny lacked a college degree and had never even taken a
single course, Paul McGee saw something in him. McGee explained the job to
Danny. “You’ll visit key Atari dealers, educate their employees and get them
excited about the newest games and happenings, spiff up their displays of Atari
stuff, and occasionally you’ll get some swag like pens or stickers to hand out.
You’ll be our ‘eyes and ears’ in the field. You’ll get info about Atari as well
as the competition, and file weekly reports that tell us what is happening in
the trenches.” McGee paused. “Most important, you will be the only
representative of Atari, a multi-million dollar company, that your customers
will ever see. You’ll need to be both professional and enthusiastic and make us
look good!”
That last part is what got
Danny the job. McGee saw a young man who was articulate, animated and
expressive. He knew, as far as the merchandiser job was concerned, that was
worth more than a college degree. He called Danny the next day and said, “This
is Paul McGee. Welcome to Atari, Danny!” Atari’s newest employee was too
stunned to respond. In three months, Danny went from being laid off to landing
a job with the coolest company in the world. Atari paid him a yearly salary of $14,600,
a small fortune for him at the time. Plus, they gave him a brand new company
car. Danny barely got his bearings he was on a flight to Sunnyvale,
California to meet the other product merchandisers.
The trips to California, of
which there were many, were exciting and fast-paced. Paul McGee was a master
motivator. He wined and dined his crew in exotic Silicon Valley restaurants,
and they often closed the place. Danny felt ill-at-ease at these meetings. The
other merchandisers were all college graduates, worldlier and more refined from
four years of not only higher education but immersion with other people from
far-flung destinations and nationalities. They all possessed social graces
taught during childhood. They had polish.
At best, Danny was a diamond-in-the-very-rough.
On those first trips to Sunnyvale Danny always felt unsure of himself. He
wasn’t even comfortable trying to be funny because he knew his crude sense of
humor would be wildly out of place there. He was mentally and emotionally
exhausted trying to keep up with such a disparate, educated group. After a few
days of pump-you-up meetings, dinners, outings and general group activities,
Danny was about out of gas as he gratefully boarded the plane home.
The
glamour and wining and dining in Sunnyvale contrasted sharply with the
monotonous grind of the actual merchandising job. Danny drove, and drove, and drove.
He drove west, to Buffalo and beyond; east to Albany; south to Binghamton; and
north, to Plattsburgh, which hugged the Canadian border. He had the largest
territory, in area, of any of the merchandisers. McGee invariably praised Danny
for his fortitude in surviving those Upstate New York winters whenever the team
met in Sunnyvale. In Upstate New York, “winter” can start on Halloween and persist
past Easter (and one memorable year, Mother’s Day).
The treks were long, solitary,
and often lonely, with only a low fidelity AM radio for company. Danny spent
many overnights in motels for the longest trips, and was often away from home
Monday to Friday. He missed the old days, the camaraderie with his Motronics
coworkers. The idea of the merchandising gig—the company car, fancy
Atari business card, the California junkets, and the prestige of working for
such a hip company, turned out to be more appealing than the actual job.
The
Atari-provided Chevrolet Citation was Danny’s company car, which he quickly
dubbed the Corporate Cruiser. The now long-gone and even less-lamented “X-Body”
automobile was not General Motors’ proudest moment. The Citation was homely,
bland, utilitarian, woefully underpowered, and slow. Danny told people it did
“zero-to-sixty in a week.” It might not have been that fast. The
Citation was so underpowered it often struggled climbing many of the steep
hills east of Syracuse. He just puttered along in the slow lane as cars with
more pep passed him. To be fair, Atari paid for it, for gas and upkeep, and
Danny had full use of the Cruiser when he wasn’t at work.
Danny
turned twenty-five in July of ’81. He was a lucky man, all things considered.
His CF peers, not so much. They were in and out of hospitals, on intravenous
medications, or even using external oxygen-- if they were still alive.
Danny was lucky; he was never hospitalized because of CF, and his lung function
was close to normal. His weight, only 105 after the ulcer surgery, had
recovered to about 135 pounds, still thin for his five foot-nine-inch frame.
Danny had minimal upper-body strength, and he hauled around suitcases,
briefcases, and boxes of Atari brochures with difficulty. The Atari road trips
taxed him mentally and physically, but he called on an inner reserve when he
hit the stores and put on a proper Atari face. Danny was the face of the
coolest brand name around (Mr. Atari, they called him) and was always greeted
like a conquering king. He felt obligated to present a professional and upbeat
appearance.
1981
ended, 1982 arrived and the Atari juggernaut seemed unstoppable.
Record-breaking sales of the 2600 and its games kept the black ink flowing.
Paul McGee spent gobs of money on the merchandisers, lavishing them with
attention and trips to Sunnyvale. Silicon Valley was another world to Danny.
When the team met in Sunnyvale they were put up in fancy hotels and treated to
terrific training seminars. Then, after working all day, they got to play, and
they played hard; one memorable night the whole crew did shots of Bailey’s
Irish Crème until four in the morning, and then a few of the guys, Danny
included, trashed a hotel room like they were the Who.
In
one of those early ’82 meetings, McGee announced a second quarter (April to
June period) promotion, to be tied in with Atari’s March release of Pac Man.
The Namco arcade version of Pac Man dominated the gaming world and, unlike most
shoot-‘em-up games, appealed to women. Atari’s Pac Man game cartridge, heavily
anticipated by Atari gamers, went on to sell over eight million cartridges
worldwide. Pac Man didn’t really need any hype but in true Atari fashion they
spent a ton of money on the rollout. National Pac Man Day was scheduled for
April 3rd in multiple cities across the U.S. and Atari spent
millions on advertising the promo with full page ads in the New York
Times, among other newspapers. But it was the job of McGee’s merchandisers to
make Pac Man Day a success.
“Pac
Man Day is your chance to shine,” McGee told his merchandising crew. “You are
the company’s ‘boots on the ground’”, he told them, in typical rah-rah fashion.
(McGee was an ex-Navy Seal and war terminology often peppered his
communications). Atari gave each merchandiser the responsibility of finding and
securing three shopping malls where the festivities would happen. There would
be a costumed Pac Man there in “person”, with games, prizes, and lots of
stickers and t-shirts. Danny’s hometown lost out to Rochester. The Flower
City, seventy miles west of Syracuse and
considered a stronger market by Atari. was chosen over Syracuse as the Upstate
location.
The
Pac Man Day promotion was a lot to ask of a bunch of green, entry-level
employees, so each merchandiser was assigned an inside contact in Sunnyvale.
Danny’s contact was Clara Pfeiffer. Clara was a six-month veteran at Atari,
about the same as Danny. She was bright and funny, with a quick, sardonic wit.
From the first moment they spoke, Danny and Clara had a spark-- that instant,
mysterious, sometimes undefinable, chemistry. They became instant old friends.
Clara followed up on field requests from Danny and her bosses, and they
compared notes daily. Sometimes they spoke two or three times a day.
Eventually, their conversations
morphed from just Atari to their personal lives. Danny was single. Clara lived
with her longtime boyfriend, Phil. After literally hours of phone calls, they
started writing letters, pages and pages. Danny and Clara had much in common.
They both were atheists, political left-wingers, and each at least a little
neurotic. They had deep, strange, wonderful conversations. They both questioned
authority (though nobody was second to Danny there). Most of all, their chats
and letters were joyful and full of laughter. Clara once told him, “You have joie
de vivre, Danny.”
Danny
jokingly said, “No, no, I have cystic fibrosis,” but admitted he didn’t know
what that meant.
“Love
of life, an exuberance. You’re contagious,” Clara said.
Danny almost followed up with,
no, CF isn’t contagious, but instead said, “I love it, as long as I have it, I
guess.”
Their
childhoods couldn’t have been more different. Danny’s was poverty and evictions
and crazy parents and divorce. Clara’s was the opposite. She grew up in a
wealthy neighborhood in Northern California with two educated, loving, and
mentally stable parents who gave her the head start she needed to thrive and
pursue a college education. Clara tried to impress that upon Danny. Even in
their early conversations, Clara prodded Danny to go to school. “You’ll never
advance at Atari without a degree,” Clara told him, echoing what McGee had told
him. They saw the potential in Danny that maybe he didn’t see in himself.
Pac
Man Day Eve arrived on April second, and Clara got into the Rochester airport
at five o’clock. Danny met her at gate A-12. The chemistry they had developed
during all those phone calls and in those letters was real and a little
overwhelming. Standing face-to-face, in person, after all this buildup, was
fraught with potential and peril at the same time. “I can’t believe I’m here,”
Clara said, as she hugged Danny tightly.
“I can’t believe you’re here in
person,” Danny said, then self-consciously laughed at his curious
sentence. He was in way over his head--in trouble and he knew it. They chatted
excitedly on the way to the Holiday Inn where Clara was staying. Danny dropped
her off at the door. He was afraid, a bit, of walking her inside, and told
Clara “I’ll come get you in about an hour, ok?. I told Steve Copeland (the
local manufacturers’ rep), we would get dinner with him and his wife, Tammy.”
Clara looked a little
disappointed, or did Danny imagine it? “Ok, sure. That’ll be fun,” she said.
The four of them grabbed a
booth at T.G.I. Fridays and the conversation flowed for a while, but Steve and
Tammy soon realized that two was company, and four a crowd, and they begged off
early. Clara and Danny didn’t miss them. A lot of heat built up in the last
month between them and the last place they wanted to be right then was a
crowded restaurant. Danny paid the check, they headed back to the hotel. This
time, Danny stayed.
April
3rd, Pac Man Day. Typical Upstate weather for April, raw and wet,
greeted the Atari team that consisted of Danny, Clara, Steve, and others from
the Atari rep firm’s office, Paston-Hunter. Larry Banick, the office manager at
P/H, was deputized (drafted is more like it) to wear the Pac Man costume. The
team rode the Pac Man Van, decorated with removable decals that shouted PAC MAN
DAY on both sides, to each mall location. The Pac Van was escorted by two
Rochester police cars and Danny announced their presence with a bullhorn, so
they didn’t exactly sneak up on the waiting families. Larry performed above and
beyond as the costumed character. He bore up well under the heavy, hot, and
cumbersome outfit, and enthusiastically danced and waddled around at all three
locations, delighting the throngs of kids. Pac Man Day, in Rochester and across
the country, was a roaring success for Atari, though nobody knew how many extra
game cartridges it sold.
The Paston-Hunter crew headed
back to Syracuse. The whole Atari team did a great job and Pac Man Day was
history. But what about Danny and Clara? Danny and Clara returned the van and
then he took Clara to the airport for her three o’clock flight. There was one
question on their minds, and in their hearts: now what? Clara had Phil, and she
loved him, she was sure of that, but she felt something special for Danny, too.
Danny and Clara kissed goodbye at the gate and decided things felt too raw to
address the future until they both had time to reflect.
As far as he was concerned,
Danny knew. His head was way over his heels. “Clara, I’m smitten.” Danny said
to her just before she got on the plane. Clara loved that.
Danny
never felt a connection quite like this before. Clara was a spitfire, a
supernova, weirdly (because their names were so similar) a lot like Claire, the
girl he dated in the mid-seventies. But Claire never loved Danny. Clara? Who
knew? Clara got home and immediately wrote Danny a letter that said, I want
to see you again, for more than two days. I need to come out there and decide
if this is real.
Danny’s
heart raced as he read her letter. He was elated. Come, whenever you want
and whenever you can. I already can’t wait to see you and you just left,
said his response. They settled on mid-July for her visit, continued their
copious mail correspondence and ran up massive phone bills, hundreds of
dollars, between early April and mid-July.
July 10th finally arrived. Danny waited impatiently at
the gate. He was fresh from a ballgame and still dressed in his E-Street All
Stars uniform. E-Street lost but Danny barely remembered the score by the time
he arrived at the gate. Clara spotted him right away and ran into his
arms. “You didn’t have to get all dressed up for me,” she said with a laugh. “I
can’t believe I’m here. I can’t believe I’m seeing you,” she said, and then she
kissed him.
“I can’t believe it either. This is surreal,”
Danny replied. They headed to baggage claim, arms around each other, and waited
for the suitcase carousel to bring Clara’s luggage.
“I want to kiss more,” Clara said with a
giggle. Danny was happy to oblige.
Naturally,
TWA lost Clara’s suitcase. The airline
assured her they would deliver it to Danny’s place by the next morning. “What
am I going to wear until then?” Clara said, to no one in particular. You
won’t need any clothes tonight, he thought but wisely said nothing. Despite
Danny’s great yearning to see more of Clara, so to speak, he continued with the
evening’s plan, which was a stop at Lee’s Restaurant.
Danny
wanted everyone to meet Clara, and they all wanted to meet her. They had heard
so much about her. Besides, the team had a little “Welcome to Syracuse” surprise
cooked up by Danny. Back in April, Clara and Danny exchanged photos, and one of
the ones Clara sent Danny was a black and white picture of her at maybe four or
five years old, grinning at the camera, her hand stuck in her French toast. It was impossibly cute, and Danny had an
idea.
Danny
had about twenty copies of the French toast pic printed and turned into twenty
wearable pin-on buttons, in preparation for Clara’s arrival. When the couple walked into Lee’s, the whole
team greeted her wearing buttons featuring an adorable little
French-toast-fondling girl. After she finally stopped laughing, Clara was
overwhelmed by the immediate acceptance and warmth the team showed her. She
made twenty instant friends.
Danny and Clara stayed for a
while and had a couple beers and danced their asses off (technically, he had no
ass to begin with). Clara assumed the coveted role of Diana Ross when “Baby
Love” played, and the whole E-Street team behind her as the sweaty, lumpy
Supremes. On the way home, Clara gushed,
“I like your friends!”
“Me
too,” replied Danny. Speaking of friends, he hoped his friend Rich remembered
he was supposed to crash at Dale Kroger’s place. Before he left for the
airport, Danny had pleaded with Rich to find a place to sleep.
“Home?
I don’t even remember where I live tonight, Rooms,” said Rich,
innocently.
Danny tried to imagine Clara’s
culture shock. Her affluent, upscale neighborhood in Northern California was
the opposite of Danny’s north side neighborhood in a rust-belt Northeast city
in just about every way. Danny and Clara stopped at a convenience store a
couple of blocks from home. When they came out, Danny glanced at the rundown
apartment next door and saw a familiar face; an old high school pal, Rick, who
was sitting on his front porch. Rick was one of the cool kids; he headed the
yearbook committee and was the lead in the drama club’s presentation of The
Music Man.
“Hi Rick, how’s it going?” Danny said.
Rick lifted the paper
bag he held in his lap, put his nose in it and took a big whiff. Airplane
glue. “I’m good,” he said and handed the bag out, to offer Danny a hit.
Danny politely declined, but walked away shocked and embarrassed for himself
and his neighborhood.
“That’s the
mayor of Syracuse,” Danny told her, deadpan, as he tried to joke away his
mortification.
Clara looked at Danny
and said, “I don’t care about that, Danny. I only care about one thing tonight,
and that’s being with you.” Her suitcase showed up the next morning. She never
missed it.
The
rest of the week was a whirlwind. Clara met Danny’s other friends and his
family. She climbed a tree with Danny’s twelve-year-old brother, Mike. He took her sightseeing. Clara was thrilled to
see the real, actual Erie Canal. Even California kids sang “Erie Canal” in
school. They celebrated his twenty-sixth birthday and spent Saturday night
dancing (their asses off) to a cool retro-swing band. After a stop at Niagara Falls, another place the
West Coast native had read about but never seen, they spent the next three days
in Toronto. They toured the enormous Zoo, the Ontario Science Centre, and rode
paddle boats in High Park.
“This
city is ours tonight!” Danny said, the eternal romantic. Clara was swept up in
the magic of not only Toronto but the whole exciting week. And that was the
problem. Was this real? Can I really
give up the safety and security of all that I have at home in California? she
thought. Phil knew where she was. She didn’t lie to him. He just figured she
had to get it out of her system. Was he right?
Danny
had similar thoughts, and doubts. Why would Clara uproot her whole life based
on a couple of hyper-romantic, fantastic months (The root word of “fantastic”
is “fantasy,” after all)? Danny knew in
his heart that they had no future, as much as he wished otherwise.
Departure
Sunday arrived, nine days after Clara arrived in Syracuse. They said their
tearful goodbyes. Clara flew back to California and Danny went back on the road.
Each mundane day in the Corporate Cruiser seemed to make their magical week
less real, more distant. Going on the road
was Hell. More monotonous highway driving to distant locations. Danny, ever the
trouper, always managed to smile and joke when he made store visits. That was
the easy part--people who called him Mr. Atari. Getting back in the Cruiser for
another lonely hundred-mile drive, that was murder.
Danny and Clara kept
writing, kept calling, Danny tried to forge a path forward. Clara tried to,
impossibly, forge two paths. Her
indecision, she told him, “Made me crazy.” Phil had the (deserved) inside track. He had
the history, the backstory, and maybe most important, as the real estate adage
goes, location, location, location. Phil weathered the storm of her trip east
and let Clara work through her conflicted emotions. Clara’s pragmatic side eventually
won over her emotions.
One fateful
evening Danny’s phone rang, and it was Clara. “Danny…” she paused, “The week I
came to see you was one of the greatest weeks of my life. I’ll never forget it,
and I’ll never forget you…”
Danny cut her
off. “Why do I feel like there is a huge ‘But…’ coming?” he asked her.
Clara began to
cry then. “Danny, my life is here. Phil is here, my family is here, my job is
here. My life is here,” she said again. “Please understand. I love you
but sometimes that isn’t enough. Phil and I have a history, and we are good for
each other. I want to, I need to make what we have work.”
Now Danny began
to cry. “Uh, I do understand but man, it isn’t easy, Clara,” and then he
trailed off.
“You deserve
someone one hundred percent your own, Danny. You’re worth it,” Clara said. She
meant it. “Sometimes, I wish there were two of me, y’know?”
“Well, if there
were two of you, I’d still want the original one,” he said, and then they both
laughed. Danny dug down deep and tried to find the humor, as usual. Even though
he died a little, a lot, inside.
“Why don’t we
hang up now, on a good note, ok?” Clara said. “Take care of yourself. I’ll
always, always remember you. Bye, Danny,” and then Clara hung up before Danny
protested.
He never forgot
her, either.
Danny was
heartbroken. There were some dark days. But he was a survivor. He pivoted and
threw himself into his work, and Atari loved his work. They loved his copious
reports from the field; after all, that’s what he was there for. As Paul McGee
said, the merchandisers were the “eyes and ears” of Atari. One of the big
things he reported on was the burgeoning popularity of upstart game maker
Activision. Atari treated their game programmers as engineers, which they were,
but without recognizing they were artists, too. The limits of programming space
when designing an Atari game were the electronic equivalent of building a ship
in a bottle. Five of the most talented Atari programmers left Atari in 1979 and,
after some legal wrangling, finally began development of the first Activision games.
The
first big hit for the fledgling company was 1981’s Kaboom!, but a
monster seller in 1982 was an adventure game called Pitfall. Game
programmers were rock stars and Activision treated them like they were, with game
packaging featuring the designer’s name and picture on the back cover and a biography
included inside the instruction manual. At
Atari, the programmers’ identities remained cloaked in anonymity.
Danny had
cultivated strong relationships with management in key outlets. He knew they
would give him the straight scoop about the marketplace. They did. Activision
games were far outselling Atari’s for one simple reason—they were better games.
It was hard to hear, but Danny took that information and put it in his weekly
reports. There was often some grumbling
on the other end but, after all, he was just the messenger.
The
summertime ’82 blockbuster E.T. the Extra-Terrestrial was a
once-in-a-generation movie, and Atari leapt
to secure the videogame rights. Atari and Spielberg struck a deal, and the
videogame juggernaut decided to rush-release the game in time for the busy Christmas
season. That gave the unlucky programmer, Howard Warshaw, a mere five weeks to design
the game. It showed. The game suffered from poor gameplay (way too much time
falling into holes) and the word-of-mouth was terrible. E.T still sold
very well, almost one and a half million games initially, but nearly half of
them came back to Atari unsold after Christmas.
Danny and the
other merchandisers did their best to encourage sales of the faltering game. Atari
placed spiffy merchandising displays, large stand-alone display cases designed
to showcase new Atari hits, in most of the bigger stores. Danny gave E.T prime
real estate in those displays, but often found Activision hits like Pitfall
in those prime spots. As far as the staff was concerned, anything that played
on the Atari 2600 was an Atari game.
Despite
all the turmoil, Danny kept his job. He was even up for a possible promotion.
McGee told him about an in-house job, writing instruction manuals for new
games. Atari flew him to Chicago for the interview, and Danny cooled his heels
waiting in the lobby of the Drake hotel. He almost immediately saw Jim Rose, a
former Syracuse sports reporter who’d relocated to the Windy City.
“Hey, Jim Rose!”
Danny said, and Rose stopped. Danny told Rose he was from Syracuse and
remembered him.
“Hey, how’s
everyone in Syracuse?” Rose said.
A ridiculous
question. Danny gave him a ridiculous answer. “Great!”
A few minutes
later, a much more familiar and iconic figure lumbered in front of him, stage
right; Howard Cosell, the acerbic and loquacious ABC sports reporter. Cosell
was one of the first to befriend and defend Muhammad Ali in the sixties when
the boxer refused to submit to the military draft on religious grounds and then
was stripped of his boxing license. Cosell was practically ubiquitous in the
seventies and early eighties and thrived on “asking the tough question.” In
1982, Howard Cosell was almost certainly better known than the vice president.
He was larger than life.
“Howard Cosell!”
Danny yelled, in the general direction of Howard Cosell.
Cosell turned to
face Danny, puzzled. He shouldn’t have been. People were probably always
yelling out to him. He was, after all, Howard Cosell.
Danny
saw his chance. He stuck his hand out and said, “I’d like to shake your hand!” Howard
obliged, barely. He half-heartedly took Danny’s hand briefly, and then flung it
away as if it had shit on it.
“Is
that it?” Danny asked him. Didn’t you want to chat about Ali? Namath? Dandy
Don Meredith? I got some time.
Cosell never broke stride. “Shut up,”
Howard Cosell said. I deserved that, Danny thought.
Danny’s
interview went well but it felt like an expensive formality, a favor to Paul
McGee. He didn’t get the job. No degree, no promotion. Danny’s main interest in
moving to California, anyway, wasn’t Atari, it was Clara, and they were through.
Getting the promotion would’ve made him not unlike the dog that catches the car.
Now what?
Danny
continued to work hard. He received the “Merchandiser of the Month” award in
November, for the second time. Atari began
pivoting from the 2600 game system, which was already old tech, to their line
of personal computers in an attempt to prop up their sagging fortunes. Atari ran
a joint promotion with key retailers in major markets to try and gauge the
appeal of their personal computers. Merchandisers like Danny camped out in retail
outlets, sold Atari computers, and then provided feedback to Sunnyvale.
Curiously,
they sent Danny to the flagship “Crazy Eddie” store in Manhattan. Curious,
because the company had their choice of three native, battle-tested and savvy
NYC merchandisers, and Eddie’s was a huge Atari account. Atari flew Danny into
the city, put him up in a midtown hotel, rented him a car paid his expenses.
They trusted he would get the job done.
So Danny parked
himself in front of the Atari display at Crazy Eddie’s first thing Monday
morning. He was eager to talk about Atari’s newest products, but fielded few
customer questions and sold zero computers. The Atari computers were
well-regarded by insiders, but the hottest computer on the market at the time
was the Commodore 64, and Eddie’s salespeople sold them all day long. He left the store discouraged, but managed to
lift his spirits with…spirits. He toured the bars of Manhattan with one of
those crack New York merchandisers, Paul Feinman. They drank till the bars
closed, and then the very inebriated Danny aimed his car back to the hotel.
Danny and Paul
had a great time all week, but the Crazy Eddie experiment was a complete bust.
Danny sold not a single Atari computer all week. He barely got a chance to talk
to a customer. The Eddie’s guys boxed him out, although they were nice about
it. For whatever reason, they were determined to sell the Commodores. A wiser
and more experienced Danny would have known why, and the reason was M-O-N-E-Y. Danny’s
showed up at Eddie’s Friday morning, hung over but on time. A few minutes after
the store opened, a man came in and spotted Danny.
The “Crazy
Eddie” from the famous TV commercials was actually a well-known DJ named Jerry
Carroll. This guy was the real thing--Eddie Antar. He approached
Danny. “Who are you and what are you doing in my store?” the Real Eddie asked.
He was suspicious and not happy. There didn’t seem to be an answer that would satisfy the Real Eddie, but
Danny valiantly tried.
“Ed
Perlmutter said I could be--” was all Danny said and then Eddie cut him off.
“I don’t care who said you could be here.
Nobody told me. I don’t want you in my store. You have to leave. Nothing
personal, it’s not you, but leave,” said Real Eddie.
So,
Danny left, having sold exactly as many Atari computers that week as Ed Koch,
or Howard Cosell. He bummed around Manhattan
for a few hours, got some lunch, had a beer, and then caught his plane for home
later that evening, and life returned to normal. He got back on the road and kept
doing his job but the reports he sent in contained more and more bad news. The amazing
Atari era was nearing its end. Dave Adams, the Rochester-area merchandiser
hired well after Danny, was laid off as part of departmental cutbacks. Danny had
to drive to Rochester to repossess, so to speak, Dave’s car. “Sorry, Dave, I
hate taking your car away like this,” Danny told his suddenly former co-worker,
a genial sort.
“Ah, it’s ok,
Danny,” Dave told him, “I already called my old video store, and they want to
hire me back.” Danny was relieved his friend landed on his feet, but he felt
ghoulish stealing Dave’s Corporate Cruiser. The Grim Reaper was just getting
started. A few weeks later, Greg Susskind, the new regional manager, called
Danny.
“I’ve got some
bad news, Danny. Friday is your last day. Someone will come to your house and
pick up your car. Good luck,” Susskind said, rather unemotionally.
The Atari era was over. It was fun while it lasted.
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